Security Doc v1.8

Privacy Policy

Effective Date: June 14, 2024. Your privacy and data security are our highest priority at PrimePep.

1. Information We Collect

We collect information necessary to process your orders and maintain laboratory compliance. This includes:

  • Contact details (Name, Institution/Lab Name, Email, Phone number).
  • Shipping and billing addresses.
  • Payment information (processed securely through third-party gateways).
  • Technical data (IP addresses, analytical cookies for security purposes).

2. How We Use Your Data

Your data is strictly utilized for core business and laboratory fulfillment operations. We use it to:

  • Process and fulfill your peptide orders with accurate shipping updates.
  • Communicate critical information regarding your order status or batch analysis changes.
  • Ensure compliance with Research Use Only regulations.
  • Enhance the security of our platform and prevent fraudulent transactions.
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Data Protection Guarantee

PrimePep employs enterprise-grade encryption for all data transmissions. We do not sell, rent, or lease customer data.

3. Data Retention

We retain your personal information only for as long as is necessary for legal obligations, dispute handling, and policy enforcement.

4. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your personal information.